Humanistic Communication Strategies to Help Bridge Generational Divides 


In this session we will discuss the research that has been done on generational differences and consider how we might use the knowledge to help us create more effective communication strategies. At the core of this approach is a humanistic respect for the dignity and worth of each human in your company.

Price: US $55 (CA$74.32, £50.54, A$83.99)

Length: 1.5 hours long

Format: E-Learning



Diversity has many dimensions. Its root is difference and how we manage differences between people. If you have a big enough business, you have employees that range from young 20 somethings to people of retirement age. What you need to know about these “differences” is that they are generalizations. There is no stereotypical baby boomer and there is no stereotypical millennial.

4 learning objectives

1) What do we know about the different generations?
2) The stereotypical life experiences of people in different age groups.
3) How despite the differences in age, humans don’t vary all that much.
4) Specific communication strategies to help you communicate more effectively with people who are different from you.


“I was surprised how similar everyone is in each generation. I always read about differences; never a resolution.” – J. Masek

“I’ve attended several versions of the Generational Workplace, this is the first that described the big impact of the economy and economic environment on generational traits.” M. Duncan, HRBP

Good presenter, like the notes and video combined.” – L.G

“.Gave some good insights. I liked how it emphasized compassion.” – G.W

“I work with my daughter. I am a boomer, she is a millenial. This was very helpful on so many levels!: – C.G.

Course Access Information:

This course consists of 4 short video lessons with lecture notes. You will need internet access and the ability to view online videos to access this program. Participants will also have access to the instructor to ask questions in discussion forums. The certified course is administered through my partner – Learn Formula.

The course is available in the US, AU, UK and Canada markets. It can be purchased as a standalone program or as part of a bundle and it can be offered as a staff training for your group.

Who should take this course?

  • Managers & leaders looking to improve their skills
  • HR professionals (HRCI, SHRM, HRPA, CHRP, AHRI) looking to learn more effective ways of addressing this problem.
  • Certified Diversity Executive (CDE) and Certified Diversity Professional (CDP) seeking re-certification from The Institute for Diversity Certification (IDC).
  • Life Coaches and Conflict Coaches (ICF)
  • Certified Legal Manager (CLM)

Continuing Education Credit: 1.5 hours

This course is approved through HRCI, SHRM, You can select a HRCI, SHRM, CPHR ALBERTA, the Law Society of British Columbia and/or a general certificate. If you would like to self certify this course for continuing education self study credit for HRPA, AHRI, CHRP, IDC, ICF, CLM or CPLP credit, select the general certificate option.

This course is administered through Learn Formula. For details on group rates, certifications and other issues, please contact them:

Instructor Bio:

Jennifer Hancock, instructor

Jennifer Hancock is the author of several award winning books and the founder of Humanist Learning Systems. Jennifer is considered one of the top speakers and writers in the world of Humanism today. Her professional background is varied including stints in both the for-profit and non-profit sectors. As a member of Generation X (the lost generation), Jennifer is familiar with how generational politics plays out in the workplace. Her humanistic approach to interpersonal relationships helps people come to terms with diversity in a way that is both compassionate and effective.

 Register Now!

This certified course is administered by my partner LearnFormula. You can get this course as a standalone course, or bundle it with my other courses on the site. It is available in multiple currency markets.

USA Market:

Canada Market:

UK Market:

Australian Market:

Legal Education:

Streaming Video On Demand

If you do not need a certificate of completion for continuing education or professional development recertification and you don’t care if you get any of the handouts associated with the course, you can rent or buy the video to stream at Vimeo:

Get the Companion Book

There is also a companion book to this course available as a paperback, ebook, or audio book.

Theme: Elation by Kaira.
Florida, United States