Bridging the Generational Divide: Millennials and Boomers 

Humanistic Communication Strategies to Help Bridge Generational Divides 

Unlock Effective Communication: Bridging Generational Divides


Are generational gaps in your workplace causing communication challenges? Embrace the power of understanding and empathy with our transformative course: “Bridging the Generational Divide: Millennials and Boomers.” Discover the insights and strategies you need to foster a harmonious, productive, and inclusive work environment.

Price: US $55 (CA$74.32, £50.54, A$83.99)

Length: 1.5 hours long

Format: E-Learning



Diversity takes many forms, and at its core, it’s about managing differences among people. Whether your workforce spans from spirited 20-somethings to seasoned professionals approaching retirement, it’s crucial to remember that generational traits are generalizations. There’s no one-size-fits-all definition for a baby boomer or a millennial.

This program covers the research that has been done on generational differences so we can consider how we might use this knowledge to help us create more effective communication strategies. At the core of this approach is a humanistic respect for the dignity and worth of each human in your company.

While this program focuses on the differences between millennials and boomers, as a way to explore individual differences, the communication strategies derived can benefit anyone from any background dealing with people different from themselves.

Benefits of Taking the Course

  • Unlock the Secrets of Effective Communication: Gain a profound understanding of how generational differences impact communication in the workplace. Discover the keys to fostering more effective and harmonious interactions with colleagues of all ages.
  • Build Inclusivity and Team Cohesion: Learn how to create a workplace where everyone’s voice is heard and valued. By recognizing the dignity and worth of each individual, you’ll strengthen your team’s cohesion and productivity.
  • Leverage Shared Humanity: Explore the remarkable similarities that connect us all, regardless of generational labels. Recognize the universal human experiences that unite coworkers and learn how to leverage these commonalities for better collaboration.
  • Practical Strategies for Success: Acquire actionable communication strategies that you can implement immediately. Whether you’re a manager striving for team harmony or an employee seeking to bridge gaps, you’ll leave with practical skills that enhance your professional journey.

Are you ready to transform your workplace and communication skills? Join us in “Bridging the Generational Divide: Millennials and Boomers.” Embrace the power of understanding, respect, and empathy to unlock a more productive and harmonious work environment. Don’t miss out on this opportunity to break down barriers and build bridges. Enroll today, and let’s embark on this transformative journey together!

4 learning objectives

1) What do we know about the different generations?
2) The stereotypical life experiences of people in different age groups.
3) How despite the differences in age, humans don’t vary all that much.
4) Specific communication strategies to help you communicate more effectively with people who are different from you.

Topics Covered

Section 1: Exploring Generations: Discover what research tells us about the different generations and their characteristics.

Section 2: Understanding Generational Differences: Uncover the nuances of each generation’s perspective and values.

Section 3: Dignity and Respect: Learn how to foster an environment of dignity and respect for every team member.

Section 4: Humanistic Communication Strategies: Master effective communication techniques to connect across generational boundaries.


“I was surprised how similar everyone is in each generation. I always read about differences; never a resolution.” – J. Masek

“I’ve attended several versions of the Generational Workplace, this is the first that described the big impact of the economy and economic environment on generational traits.” M. Duncan, HRBP

Good presenter, like the notes and video combined.” – L.G

“Gave some good insights. I liked how it emphasized compassion.” – G.W

“I work with my daughter. I am a boomer, she is a millennial. This was very helpful on so many levels!: – C.G.

“The instructor did a great job of speaking to the audience. She provided various examples of the differences in generation and how it can impact the work place.” – Anonymous

“Very helpful to know there aren’t huge differences. As expected communication is key.” – Anon (Director of Finance)

Course Access Information:

This course consists of 4 short video lessons with lecture notes. You will need internet access and the ability to view online videos to access this program. Participants will also have access to the instructor to ask questions in discussion forums. The certified course is administered through my partner – Learn Formula.

The course is available in the US, AU, UK and Canada markets. It can be purchased as a standalone program or as part of a bundle and it can be offered as a staff training for your group.

Who should take this course?

  • Managers & leaders looking to improve their skills
  • HR professionals (HRCI, SHRM, HRPA, CHRP, AHRI) looking to learn more effective ways of addressing this problem.
  • Certified Diversity Executive (CDE) and Certified Diversity Professional (CDP) seeking re-certification from The Institute for Diversity Certification (IDC).
  • Life Coaches and Conflict Coaches (ICF)
  • Certified Legal Manager (CLM)

Continuing Education Credit: 1.5 hours

This course is approved through HRCI, SHRM, You can select a HRCI, SHRM, CPHR ALBERTA, the Law Society of British Columbia and/or a general certificate. If you would like to self certify this course for continuing education self study credit for HRPA, AHRI, CHRP, IDC, ICF, CLM or CPLP credit, select the general certificate option.

This course is administered through Learn Formula. For details on group rates, certifications and other issues, please contact them:

Instructor Bio:

Jennifer Hancock, instructor

Jennifer Hancock is the author of several award winning books and the founder of Humanist Learning Systems. Jennifer is considered one of the top speakers and writers in the world of Humanism today. Her professional background is varied including stints in both the for-profit and non-profit sectors. As a member of Generation X (the lost generation), Jennifer is familiar with how generational politics plays out in the workplace. Her humanistic approach to interpersonal relationships helps people come to terms with diversity in a way that is both compassionate and effective.

 Register Now!

This certified course is administered by my partner LearnFormula. You can get this course as a standalone course, or bundle it with my other courses on the site. It is available in multiple currency markets.

USA Market:

Canada Market:

UK Market:

Australian Market:

Legal Education:

Singapore –

Euro –

India –

Pakistan –

Botswana –

South Africa –

New Zealand –

Streaming Video On Demand

If you do not need a certificate of completion for continuing education or professional development recertification and you don’t care if you get any of the handouts associated with the course, you can rent or buy the video to stream at Vimeo:

Get the Companion Book

There is also a companion book to this course available as a paperback, ebook, or audio book.

Theme: Elation by Kaira.
Florida, United States