How to De-escalate Conflicts Using Science Online Course

How to De-Escalate Conflicts Using Behavioral Science

This 1 hour course will help you learn how to use behavioral science to respond to conflict and other interpersonal problems in a way that will actually fix the problem. It will help you learn how to stand your ground while still being compassionate and avoid getting drawn into other people’s drama.

Why Conflict Management Doesn't Always Work When the Problem is Bullying

Why Conflict Resolution Doesn’t Work When the Problem is Bullying

In this session we will discuss the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively.

Bridging the Generational Divide

Bridging the Generational Divide: Millennials and Boomers

In this session we will discuss the research that has been done on generational differences and consider how we might use the knowledge to help us create more effective communication strategies. At the core of this approach is a humanistic respect for the dignity and worth of each human in your company.

Ending Harassment & Retaliation in the Workplace

Ending Harassment and Retaliation in the Workplace

This 1 hour online course taught by Jennifer Hancock, author of The Bully Vaccine will help you learn the skills you need to protect yourself and others from harassment and retaliation.