In this program we will talk about what civility is and why it’s beneficial to you – as an individual to behave in a professional dignified manner with others. And how to maintain your dignity in difficult situations.
Learn how to combine humility, compassion and personal responsibility into an effective communication strategy so you can focus on collaboration instead of combat.
Learn why people behave how they do and how you can respond so that you can be happier and more effectively help solve your customer’s problems without getting pulled into their drama, whatever that is.
The goal of this program is to help you learn how to respond professionally even in situations where the people around you are freaking out.
Are generational gaps in your workplace causing communication challenges? Embrace the power of understanding and empathy with our transformative course: “Bridging the Generational Divide: Millennials and Boomers.” Discover the insights and strategies you need to foster a harmonious, productive, and inclusive work environment.
In this book, we will discuss the research on generational differences and consider how we might use the knowledge to create more effective communication strategies. At the core of this approach is a humanistic respect for the dignity and worth of each human in your company.