How to De-escalate Conflicts Using Science Online Course

How to De-Escalate Conflicts Using Behavioral Science

This 1 hour course will help you learn how to use behavioral science to respond to conflict and other interpersonal problems in a way that will actually fix the problem. It will help you learn how to stand your ground while still being compassionate and avoid getting drawn into other people’s drama.

Bridging the Generational Divide

Humanistic Communication Strategies to Help Bridge Generational Divides 

In this session we will discuss the research that has been done on generational differences and consider how we might use the knowledge to help us create more effective communication strategies. At the core of this approach is a humanistic respect for the dignity and worth of each human in your company.