How to De-Escalate Conflicts Using Behavioral Science

De-Escalate Conflicts Using Science

How to de-escalate conflicts using scienceThis 1 hour course will help you learn how to use behavioral science to respond to conflict and other interpersonal problems in a way that will actually fix the problem. It will help you learn how to stand your ground while still being compassionate and avoid getting drawn into other people’s drama.

Cost: $35 (contact for group rate)

Length: 1 hour

Format: Instructor facilitated self study

Access information: Course access granted at the beginning of each week.

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Program Information:

Can behavioral science help us learn how to respond to conflict so we can be happier and more effectively help solve our problems without getting drawn into unnecessary drama? Yes it can and Jennifer Hancock, author of several award winning books and founder of Humanist Learning Systems will teach us how. She specializes in humanistic management and programs focused on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.

This program is based on behavioral psychology and discusses how your responses impact other people so that you can choose a response that will help you stand your ground while still being compassionate about the problem that needs to be solved. The goal of this program is to help you learn how to use the science of behavior to respond professionally even in situations where the people around you are freaking out.

Learning objectives

1) Learn a science based approach to conflict resolution 
2) Understand how compassion can help resolve workplace behavior issues 
3) Be able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations 


Who should take this course?

  • Anyone who struggles with interpersonal conflict
  • Conflict management professionals
  • Managers who need to defuse conflict and help their team reach consensus
  • Human Resources Professionals (HRCI, SHRM, AHRI, CHRP, CHRL, CHRE)
  • Life Coaches and Conflict Coaches (ICF) 
  • Director of Professional Development (AICD)

CONTINUING EDUCATION CREDIT: 1 HOUR

This course is pending approval through HRCI but is approved for 1 PDC through SHRM. You can select a SHRM and/or a general certificate. If you would like to self certify this course for continuing education self study credit for HRPA, AHRI, CHRP, IDC, ICF, CLM or CPLP credit, select the general certificate option. See our certifications page for more information


Instructor bio:

Jennifer Hancock is the author of The Bully Vaccine and co-founder of the Stop Bullying International Coalition. Her approach to bullying is unique in that she teaches the science of HOW to get a bully to stop using operant conditioning. Her approach has been endorsed by psychologists and other professionals who deal with bullying on a regular basis. Additionally, her experience as a leader in both the corporate and non-profit sectors makes her an ideal guest for just about any type of audience.


Course information:

This is a 1 hour online program. You can study at your own pace but still have access to the instructor to ask questions, interact with your fellow students and more.  All participants will be required to take an online test to receive their certificate of completion.  

To participate in this course you will need Internet access and the ability to view youtube style videos. The course will work on home computers and tablets such as the iPad.   


Money Back Guarantee 

If you are unhappy with the course, or don’t pass the final exam, you may request your money back within 15 days 

Group Discount:

Groups of 5 or more are eligible for a discount. Please email me at jenhancock@humanistlearning.info


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