In this program we will talk about what civility is and why it’s beneficial to you – as an individual to behave in a professional dignified manner with others. And how to maintain your dignity in difficult situations.
This certificate program includes 8 courses for a total of 9 3/4 hours of content to teach you how to effectively, ethically and compassionately deal with conflict while still being professional.
The science of how behaviors are shaped and molded, behavioral conditioning techniques known as operant conditioning, is really useful knowledge for a coach or manager. This course explores the science of how behaviors are changed and how we can use that to help the people we mentor and coach to actually change their behavior so they can succeed in whatever it is they want to do.
This 1 hour course will help you learn how to use behavioral science to respond to conflict and other interpersonal problems in a way that will actually fix the problem. It will help you learn how to stand your ground while still being compassionate and avoid getting drawn into other people’s drama.
The goal of this program is to help you learn how to respond professionally even in situations where the people around you are freaking out.
In this session we will discuss the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively.
This 1 hour course will teach you how to utilize behavioral psychology techniques to help overcome resistance to change in yourself and in others.
This 1 hour online course taught by Jennifer Hancock, author of The Bully Vaccine will help you learn the skills you need to protect yourself and others from harassment and retaliation.
5 hour comprehensive program covers the following topics: What is bullying? The Bullying Dynamic. The cost of Bullying. Bullying Laws. Elements of an effective anti-bullying program