One of the hardest personality types to manage in the workplace is the passive aggressive individual.
Are you tired of dealing with passive-aggressive behavior at work? Ready to learn practical science based strategies to navigate workplace challenges without getting entangled in unnecessary drama? Join Jennifer Hancock, renowned author and founder of Humanist Learning Systems, as she guides you through the art of dealing with passive-aggressive individuals.
Whether you’re a manager, team leader, or team member, this program equips you with the tools to foster a more positive, productive, and respectful work environment. Enroll now to gain valuable insights and skills for navigating workplace challenges successfully including the most effective way to counter passive aggressive behavior in the workplace.
Cost US $39 (Aus $57.99, CA$51.32 or UK £33.87)
Length: 1 hour
Format: Self Study
Description
Discover how behavioral science can empower you to effectively handle passive-aggressive behavior, ensuring it doesn’t disrupt your workflow or impact your professional relationships. Jennifer Hancock, with her wealth of experience, will delve into the reasons behind passive aggression, providing you with valuable insights to respond professionally and prevent havoc in your workplace.
Benefits of Taking the Course
- In-Depth Exploration: Dive into the psychology behind passive-aggressive behavior, examining its various forms and underlying motivations.
- Real-Life Examples: Explore real workplace scenarios and case studies to enhance practical understanding and application.
- Strategic Solutions: Learn effective strategies to identify, address, and neutralize passive-aggressive behavior in both colleagues and superiors.
- Behavioral Science Insights: Leverage the principles of behavioral science to understand the reinforcement mechanisms behind passive-aggressive actions and how to disrupt them.
- Professional Communication: Develop advanced communication skills to diffuse tense situations, promote transparency, and encourage collaborative problem-solving.
- Documentation Techniques: Master the art of CYA (Cover Your Ass) documentation to professionally address and resolve issues, while promoting a positive work environment.
- Ethical Problem Solving: Emphasize the importance of ethical and compassionate approaches to resolving conflicts and promoting a healthy workplace culture.
- Strategic Goal Setting: Set clear goals for dealing with passive-aggressive behavior, focusing on problem-solving rather than blame assignment.
Take charge of your professional journey – join us and learn from the best to navigate workplace dynamics with confidence and effectiveness! Don’t let passive-aggressive behavior hinder your success – enroll now!
Learning objectives
1) Learn a science-based approach to dealing with passive aggressive employees
2) Understand how compassion and professionalism can help resolve workplace behavior issues
3) Be able to reinforce organizational core values by modeling respectful behavior in difficult situations
4) Learn the most effective techniques for outing a passive aggressive person while still behaving professionally.
Topics Covered
- Why people behave passive aggressively
- When it’s not passive aggressive but a symptom of something else
- How to manage a truly passive aggressive situation using behavioral science
- A humanistic approach to being professional when others aren’t
Certificates of Completion
The certified version of this course is administered through our partner LearnFormula. It is approved for HRCI, SHRM pdc/ce as well as for CLE through the Law Society of British Columbia
Who Should Take This Course
- Anyone who is working with a passive aggressive individual who needs help
- Managers & Leadership Professionals
- Human Resources Professionals (HRCI, SHRM, AHRI, CHRP, CHRL, CHRE)
- Certified Diversity Executive (CDE) and Certified Diversity Professional (CDP) seeking re-certification from The Institute for Diversity Certification (IDC).
- Life Coaches and Conflict Coaches (ICF)
- Board Certified Behavior Analyst (BCBA or BCaBA)
Reviews
“Fantastic course! I gained valuable information and ways to deal with passive aggressive people that will help me greatly both in the professional and non professional sides of my life. Thank you!” – A. M.
“Provided some great ideas about dealing professionally with passive aggressive folks and I have a much better understanding behind their behavior and how to combat it ethically.” – B. B.
“Helped me to understand what passive-aggressive behavior is in a real-world context.” – M. S.
“Jennifer was a great instructor and I enjoyed and learned from the presentation.” – S.B.
“This course helps to clarify why passive-aggressive people sabotage work flow, and professionally how to make corrective action.” – M.A
“Good course delivered professionally.” – P. S.
“This was a helpful course – to resolve problems in a humane way.” – Anon
Course information:
This is a 1 hour online self study certificate program. All participants will be required to take an online test to receive their certificate of completion. To participate in this course you will need Internet access and the ability to view streaming online videos. The course will work on home computers and tablets.
Instructor Bio:
Jennifer Hancock is a mom, author of The Bully Vaccine, and founder of Humanist Learning Systems. Her professional background is varied including stints in both the for profit and non-profit sectors. She has served as Director of Volunteer Services for the Los Angeles SPCA, sold international franchise licenses for a biotech firm, was the Manager of Acquisition Group Information for a ½ billion dollar company and served as the executive director for the Humanists of Florida. Her speaking and teaching business coalesced into the founding of Humanist Learning Systems which provides online personal and professional development training in humanistic business management and science based harassment training that actually works.
Registration
This certified course is administered by my partner LearnFormula. You can get this course as a standalone course, or bundle it with my other courses on the site. It is available in multiple currency markets.
Canada Market: https://hr-cpd-ca.learnformula.com/course/how-to-prevent-passive-aggressive-people-from-wreaking-havoc?referral=RVxZiY
Australian Market: https://accounting-cpd-au.learnformula.com/course/how-to-prevent-passive-aggressive-people-from-wreaking-havoc?referral=RVxZiY
Legal Education: https://cpd-cle-ca.learnformula.com/course/how-to-prevent-passive-aggressive-people-from-wreaking-havoc?referral=RVxZiY
South Africa – https://accounting-cpd-za.learnformula.com/course/how-to-prevent-passive-aggressive-people-from-wreaking-havoc
New Zealand – https://EngineeringNZ.learnformula.com/course/how-to-prevent-passive-aggressive-people-from-wreaking-havoc
Streaming Video On Demand
If you do not need a certificate of completion for continuing education or professional development recertification and you don’t care if you get any of the handouts associated with the course, you can rent or buy the video to stream at Vimeo: https://vimeo.com/ondemand/passiveaggressive
Get the Companion Book
There is also a companion book to this course available as a paperback, ebook, or audio book. https://amzn.to/3qS7oAd