Book & Video: Why Conflict Management Doesn’t Work When the Problem is Bullying

This is the companion book to the online course Why Conflict Models Don’t Work When the Problem is Bullying. In this book, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively.

Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.

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